Strong Customer Authentication (SCA)
SCA requires banks to check that payments are being made by the correct cardholder and not a fraudster, by asking customers for additional methods of identification such as; cardholder address/mobile number/email address.
We have been asked by your bank to facilitate these security checks. If you experience any difficulties while authorising your payment to us, please contact your own bank as you may need to update your cardholder address/mobile number/email address on their records.