Meath Library Digital Media

Work Matters
Meath Library Social Media
    

Frequently Asked Questions

Who can join the Library?

Anybody living, studying or working in the county may join the Library.

How much does it cost?

It is free for all to join the Library.

How many items can I borrow and how long can I keep them for?

You can borrow up to 12 items at a time.  Items are books, audio books, CDs, DVDs, videos and language packs.  All items can be borrowed for 3 weeks.

Removal of Fines 

From the 1st of January, library members will not have to pay fines for overdue items and no existing fines will be collected.

There will be no overdue fines charged on any materials taken out from the library by library members from the 1st of January 2019.  All charges on members' accounts as of the 1st of January 2019 will also be removed.

We are encouraging members of the public to return undamaged, overdue library items to their local libraries. There will be no fines to pay and we would be happy to reactivate your library membership for you to begin using your local library again.

The removal of fines is a key aim of the new public library strategy Our Public Library 2022: Inspiring, Connecting and Empowering Communities which was published jointly by the Department of Rural and Community Development, the County and City Management Association and the Local Government Management Agency and launched by the Minister for Rural and Community Development, Michael Ring T.D. in June 2018. The strategy states, ‘The library is a free lifelong resource that should be available to all without barriers or charges. Library charges have been shown to have a detrimental effect on library use by children and the disadvantaged. However, there is little evidence to show they ensure timely returns – rather they may actually dissuade members and users from returning overdue items.

The elimination of overdue fines is another way for libraries to encourage people who might not regularly use the library to experience what they have to offer.

No Fines Does Not Mean No Responsibility

You will continue to receive reminders and overdue emails to prompt you to return items to the library. Please return items on or before their due date to allow them to be borrowed by other library users. Please continue to renew your items online, by phone or in person at your local branch.

Please return overdue items once you receive an overdue notice. If there is an issue in returning the item, please contact a library staff member to discuss this.

If you do not either return an item or contact a library staff member to discuss an overdue item before you receive a third reminder, your card will be blocked from taking out or renewing any further items, including e-books and e-audio books. Borrowing privileges cannot be restored until either the overdue item is returned, or you have made contact with a library staff member to discuss the matter.

Reminders

Reminder emails are sent as follows:

  • 3 Days Before Due Date: Reminder Email
  • 1 Day after Due Date: Reminder Email
  • 3 Weeks after Due Date: Reminder Email
  • 9 Weeks after Due Date: Item considered lost, card borrowing privileges blocked and user requested to present to the library

You can check the details of your membership including whether you have overdue items at any time by logging into your online account.

Replacement Costs

There will be no replacement charge for children's items which have been lost or damaged. Library members under 18 will not be asked to pay replacement costs. You will be asked to pay a replacement charge if the item which has been lost or damaged is an adult item. This cost will be calculated as the purchase price of the item.

Replacement charges can be paid at any library branch, regardless of where the item originated from.

Q&As

I just paid off my late fines. Do I get a refund?

No. We do appreciate your responsible use of library materials. This new policy to eliminate overdue fines takes effect on the 1st of January 2019 and previously paid overdue fines will not be refunded.

Fines have been removed, so why does my account still have a balance?

Fines cannot be cleared from an account until the overdue item is returned to the library as the library management system does not charge fines to the account until this time. Once an item is returned, the system automatically charges the fine and this can then be cleared. Fines may be cleared on request by a library staff member, or a central clearing will take place once daily. Overdue fines are being removed in libraries throughout Ireland from 1st January 2019. Fees for lost or damaged adult items will be charged and these will be shown as a balance on a library account.

What if I return my loans at a self-service Kiosk?

Kiosks cannot remove fines, so library members who are charged fines at a kiosk will have to go to a member of staff to have them removed.

How do I get a PIN number?

Ask at any branch library and we will arrange a PIN Number for you.  With a PIN number you can access your personal library account.  It will give you the freedom to see what items you have out, to renew online and also to reserve a book online.

How can I find out if the library owns a particular book and where it is located?

You can search the library's collection on our online catalogue. 

The catalogue can be accessed in the library, at designated terminals, or through the library homepage at www.meath.ie/library.

 

How much does it cost to use the Internet?

Computer and Internet facilities are available to all free of charge.  There is a fee of 20c per page printed. For users less than 16 years of age an Internet permission form must be signed by the parent or guardian.  Children under the age of 12 must be accompanied by a parent or guardian when using the Internet.

What else do I need to know?

Mobile phones must be switched off in the library because they cause a distraction to other users.  If you cannot avoid receiving an incoming call, please leave the library before commencing your conversation.  Also, food and drink are not allowed.

What other services do you offer?

  • Daily and local newspapers e.g. Irish Independent, The Meath Chronicle, Weekender
  • Multi-Cultural Resources e.g Books ,Music and Magazines in foreign languages  Language Learning Resources
  • Wide selection of magazines e.g. House and Home, National Geographic
  • Photocopying facilities – 20c per A4 page
  • Local studies material covering the history and heritage of the county. Microfilm reader and printer: Research our collection of microfilms at your leisure in the Local Studies Department at County H.Q in Navan.
  • Visually impaired software is available on a designated computer in our main branches.  Suitable for those who are visually impaired or who have a reading impairment.
  • Children’s Events.  Keep an eye on the newspapers for upcoming children’s events e.g. Story time, craft sessions, competitions

 
print icon Print this page
 
 Website Managed by Meath County Council, County Hall, Navan, Co. Meath, Ireland
 tel: +353 (046) 9097000, fax: +353 (046) 9097001, email: customerservice@meathcoco.ie
 Council Emergency Telephone Contact Outside Office Hours: 1890 445 335

 Idirlíon reachtálaithe ag Comhairle Chontae na Mí, Halla an Chontae, An Uaimh, Contae na Mí, Ēire
 teileafón: +353 (046) 9097000, facs: +353 (046) 9097001, ríomhphost: customerservice@meathcoco.ie
 Comhairle teagmhála teileafóin éigeardáil taobh amuigh de uaire oifige: 1890 445 335


 Privacy Statement | Disclaimer | Copyright | Contact Us | Powered by TERMINALFOUR