High Speed Broadband Access
Update: 19 April 2017
The Department of Communications, Climate Action & Environment has published an updated High Speed Broadband Map. The map identifies locations and premises as being Amber, Blue or Light Blue. The Amber area is the target area for State intervention via the National Broadband Plan over the next five years. The Blue area defines where commercial operators are delivering or have indicated plans to deliver high speed broadband services, while the Light Blue areas are new areas where commercial operators have committed to concrete plans to deliver high speed broadband in rural areas by 2018.
If your premises is within the Blue area but you have found that it is not possible to access High Speed Broadband (minimum speed of 30Mbps download and 6Mbps upload), email the Department at email@example.com with your eircode and details of operators you have contacted.
The High Speed Broadband Map is available at http://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/high-speed-broadband-map/Pages/Interactive-Map.aspx
More details with regard to progress on the National Broadband Plan are available at http://www.dccae.gov.ie/en-ie/communications/topics/Broadband/national-broadband-plan/Pages/National-Broadband-Plan.aspx
Release Date: 2 December 2016
The Department of Communications, Climate Action and Environment (DCCAE) is actively monitoring the rollout of high speed broadband.
Monitoring of High Speed Broadband services provided by Commercial Operators
The High Speed Broadband Map 2020 on the Department of Communications, Climate Action and Environment (DCCAE) website shows where high speed broadband services are or will be provided commercially over the next five 5 years (shown in blue). It also establishes where commercial operators have concrete plans to roll out high speed broadband coverage.
Monitoring of Access to High Speed Broadband services in the BLUE Area
The Department of Communications, Climate Action and Environment (DCCAE) is actively monitoring the rollout of high speed broadband in the BLUE areas so as to ensure the accuracy of the Map.
If your house or business is in a BLUE area and you do not have access to high speed broadband, please follow the steps outlined below:
- Check if your premises is located in an amber or blue area by either
- Entering your Eircode or
- Entering your address in the search box or
- Zooming in on the map.
- If your premises is in a BLUE area run a line speed check www.speedtest.net.
If your speed checks are consistently below 30Mbps), you need to check with ALL operators in your area to see if you can get high speed broadband.
If you cannot get a high speed broadband service, you need to contact the Department – firstname.lastname@example.org Include your eircode, a copy of your line speed check results and confirmation of the operators you have contacted.
- Subject to your permission, the Department will then:
- Raise the query with participating operators whose commercial plans are on the high speed broadband map.
- If commercial plans are yet to materialise, provide you with an approximate timeframe for the availability of high speed broadband to your premises.
Where commercial plans have been rolled out and it is established High Speed Broadband is not available to your premise, nor will it be available from any other operator on a commercial basis, your premise will be included in the AMBER area (Intervention Area).